Privacy Policy

At Brainn Network, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us, including:

• Name and contact information (email address, phone number, postal address)
• Course enrollment and payment information
• Educational background and professional experience
• Portfolio submissions and course assignments
• Communication preferences and feedback

Automatically Collected Information

When you visit our website, we automatically collect certain information:

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, time spent, click patterns)
• Location information (general geographic location)
• Cookies and similar tracking technologies

How We Use Your Information

We use the collected information for the following purposes:

Service Provision

• Delivering our photography and videography courses
• Processing course enrollments and payments
• Providing customer support and technical assistance
• Sending course materials and educational content

Communication

• Responding to your inquiries and requests
• Sending newsletters and educational updates (with consent)
• Notifying you about course schedules and important announcements
• Providing information about new courses and services

Improvement and Analytics

• Analysing website usage to improve user experience
• Developing new courses and educational content
• Conducting research and surveys to enhance our services
• Monitoring and preventing fraud and security threats

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in:

• Payment processing and billing
• Email marketing and communication platforms
• Website hosting and technical support
• Analytics and performance monitoring

Legal Requirements

We may disclose information when required by law or to:

• Comply with legal obligations and court orders
• Protect our rights, property, and safety
• Prevent fraud and security threats
• Assist law enforcement agencies

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction, with appropriate notice and protection measures.

Data Security

We implement appropriate technical and organisational measures to protect your personal information:

Security Measures

• Encryption of sensitive data during transmission and storage
• Regular security assessments and vulnerability testing
• Access controls and employee training on data protection
• Secure hosting environments with industry-standard protections

Data Retention

We retain your personal information only for as long as necessary to:

• Provide our services and fulfill contractual obligations
• Comply with legal and regulatory requirements
• Resolve disputes and enforce agreements
• Maintain business records for legitimate purposes

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience:

Types of Cookies

• Essential Cookies: Necessary for website functionality
• Performance Cookies: Help us understand website usage
• Functional Cookies: Remember your preferences and settings
• Marketing Cookies: Deliver relevant advertisements (with consent)

Cookie Management

You can control cookie settings through:

• Our cookie consent banner when you first visit
• Your browser settings and privacy preferences
• Third-party opt-out tools and services
• Contacting us directly for assistance

Your Privacy Rights

Under Australian privacy law, you have the following rights:

Access and Correction

• Request access to your personal information
• Correct inaccurate or incomplete information
• Update your contact preferences and settings

Control and Deletion

• Withdraw consent for marketing communications
• Request deletion of your personal information
• Restrict processing of your data
• Data portability for certain information

Complaints and Enquiries

If you have concerns about our privacy practices:

• Contact our privacy officer directly
• File a complaint with the Office of the Australian Information Commissioner (OAIC)
• Seek resolution through our internal complaint process

Policy Updates

We may update this Privacy Policy periodically to reflect:

• Changes in our business practices
• Legal and regulatory requirements
• New technologies and services
• User feedback and industry best practices

We will notify you of significant changes through:

• Email notifications to registered users
• Prominent notices on our website
• Updates to the effective date above

Contact Information

For questions about this Privacy Policy or our privacy practices, please contact us: